✦ Synergy Studio Labs
✦ Legal

Privacy Policy

Last Updated: April 10, 2026

Synergy Studio Labs (operated by Advanced Networks LLC, "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit synergystudiolabs.com or use our services.

1. What Data We Collect

We collect the following categories of information:

Information You Provide Directly

  • Name and email address
  • Company name and job title
  • Phone number
  • Website URL (for AVO audits)
  • Project descriptions and requirements you submit via wizard or contact forms
  • Messages and notes from consultations

Automatically Collected Data

  • IP address and approximate geographic location (country/region)
  • Browser type, operating system, device type
  • Pages visited, time spent, referral source
  • Website scan results when you use our AVO audit tools

2. How We Use Your Data

We use collected information for the following purposes:

  • Service Delivery: To provide, operate, and improve our AI development and consulting services
  • Follow-Up Communications: To respond to inquiries, send proposals, and provide project updates
  • Product Improvement: To analyze usage patterns and improve our tools and services
  • Security & Compliance: To detect and prevent fraud, enforce our terms, and comply with legal obligations
  • Marketing: To send relevant service information (you may opt out at any time)

We do NOT sell your personal information to third parties. Ever.

3. Third-Party Services

We use the following third-party services that may process your data:

Base44 Platform

Our application infrastructure provider. Stores entity data, user accounts, and application state. Data processed in the United States.

Anthropic (Claude AI)

Powers AI content generation, summarization, and analysis features. Prompts and responses may be processed by Anthropic. See Anthropic Privacy Policy.

ElevenLabs

Powers voice AI features. Audio synthesis requests are processed by ElevenLabs. See ElevenLabs Privacy Policy.

Stripe

Payment processing. Credit card data is handled directly by Stripe and never stored on our systems.

IPInfo.io

Used for geographic location detection to comply with export control requirements. Only country-level data is used.

4. Data Retention

Lead DataContact information, inquiry details, and project submissions are retained for 3 years from last contact.
Scan DataWebsite audit and AVO scan results are retained for 1 year from the date of scan.
Client DataActive client data is retained for the duration of the engagement plus 3 years for legal compliance.
Usage LogsAnonymous usage analytics are retained for 2 years.

5. CCPA Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

Right to Know

You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you.

Right to Delete

You have the right to request deletion of personal information we have collected, subject to certain exceptions for legal compliance.

Right to Opt-Out of Sale

We do NOT sell personal information. However, you may submit a "Do Not Sell My Info" request at any time by emailing israel.galindo@anwsol.com.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, contact us at israel.galindo@anwsol.com. We will respond within 45 days.

6. Data Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data in transit, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication state
  • Analyze site traffic and usage patterns (analytics)
  • Remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

8. Privacy Requests & Contact

For any privacy-related requests, questions, or concerns, please contact our Privacy Officer:

Privacy Officer — Synergy Studio Labs

Advanced Networks LLC

Thousand Oaks, CA 91360

Email: israel.galindo@anwsol.com

Subject line: "Privacy Request"

Response time: within 45 days for CCPA requests, 30 days for general inquiries.

© 2026 Synergy Studio Labs · Advanced Networks LLC · All rights reserved.